We can not ship our products to certain countries. In general, this is because of laws, but in a few cases, it is because the postal service has proven to be so poor, and packages almost never arrived. The countries that we will not ship to are: Belarus, Cuba, Egypt, Iran, North Korea, South Africa, Syria
All international orders are shipped by Taiwan Chunghwa Post International Express Mail Service (EMS) or DHL-Express.
All duties and taxes for international shipments are the responsibility of the customer. We can’t tell you exactly what the charges will be, but here’s a duty calculator to help with estimation.
If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order with any remaining funds being refunded to the customer. In the event that the extra charges exceed the value of the order, we may charge those amounts to the credit card originally used for the order.